After contacting support, I have fixed this issue by two things, first making sure all the belts were tight, and second, (which I think was the real source of the problem) was wiggling the white/black wires in the Rambo...for some reason those are really loose, and when one of the towers is loose, then it won't work at all, so make sure those three sets of wires are making a good connection!!
Matthew, I'm having the same problem. It goes down, acts like a jackhammer, and drags itself to the Y platform, continuing to jackhammer until I turn it off. Did you find a solution?
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